====== Customer Confirmation ======

**Navigation:** //Order -> Send Requests -> Customer (F12)//
Read more about related functionality: [[userdocs:travelwise:documents_management:supplier_request|Supplier Request]].

A kind of brief itinerary for a customer to confirm the booked services, dates, passengers, prices and the rest conditions before invoice issue.

Becomes generated based on Order segments: Car, Flight, Hotel, Misc, Transfer, Sightseeing.



===== Settings =====
==== Type ====
  * Include full itinerary;
  * Selected segments;
  * Show passenger name with each segment.
==== Action ====
  * Print Preview;
  * Print;
  * E-mail.
{{:userdocs:travelwise:documents_management:f12_settings.png?nolink |}}

===== Content =====
  * Company details;
  * Customer remarks;
  * Lead or all passenger names;
  * Booked segments details with sell prices (if the segments are not confirmed, the price is shown in brackets);
  * Promotions info (from a contract) and cancellation conditions (from supplier).

==== Document Preview ====
{{:userdocs:travelwise:documents_management:f12_preview.png?nolink |}}

===== Remarks =====
[[userdocs:travelwise:remarks_system:customer_remark|Customer Remarks]]

===== Note =====
Common group types are combined in the same line. Identical cancellation conditions & destination info (for offline segments only) with consequent periods get merged.