====== General Conditions ====== **General Conditions** (GC) is a file in //.doc (.docx)// or //.pdf// format with any additional information to be sent to a customer from the Order. There can be only one //‘General Conditions’// document per a [[userdocs:travelwise:getting_started:settings:company_settings:brands|brand]]. Maximum length of the document title is 30 characters (if more, program cuts off the rest chars). {{:userdocs:travelwise:documents_management:itinerary:gc.png?direct|}} GC is printed/mailed from **Order** or **Invoice** via **Print/E-mail Options**. {{:userdocs:travelwise:documents_management:itinerary:itinerariesintw18.png|}} ===== Default Print/E-mail Options ===== Are set the same as for Itinerary, but can be changed manually. //'Attach document only with offers/confirmations'// enabled in [[userdocs:travelwise:getting_started:settings:company_settings:brands|brand settings]] activates the document by default only for the mentioned document type. ===== Notes ===== * Open, edit and delete GC in //Tools -> Company Settings -> Brands: General Conditions//. * Newly created brand should be saved before GC document can be loaded. * If brand in the Order has no GC, the //‘General Conditions’// line is not going to be shown in ‘Print/E-mail’ options. **Print/Email Options** * GC is available for Offer and Invoice; * GC is displayed only if there is a document uploaded. If the brand was changed for the Order, the Order should be reloaded before corresponding CG is going to be shown. * Print and email options (number of copies and 'email' checkmark) are inherited from Itinerary and Individual Itinerary (TravelDoc), but these options can be changed for GC manually. * CG preview is opened in corresponding program (Microsoft Word, Adobe Reader or any other installed pdf readers) when its icon is launched. * If there is no program to open GC, the message //'There is no associated program for this file. Try to pick it manually in next window'// occurs -> the proper program can be chosen from the opened list. * CG is opened before printing and then it is closed automatically (this is relevant for //Abode Reader// and //Microsoft Word//, //Foxit PDF Reader// does not open the file in such a case).