====== Segment Status ======

//Segment status// is used to control the booked segments and track its maintainance.

It is set in //'Segments'// tab of the Order by selecting the segment and pushing //'Status (F3)'// button.
{{:userdocs:travelwise:getting_started:order:f3.png?nolink|}}
Status and //confirmation information// (//supplier reference number, date, source//) can be changed using the form.

The segments are treated in [[userdocs:travelwise:documents_management:invoice:issue_invoice_offer|Offer]], [[userdocs:travelwise:documents_management:invoice:issue_invoice_offer|Invoice]], [[userdocs:travelwise:documents_management:itinerary|Itinerary]], [[userdocs:travelwise:documents_management:supplier_request|Supplier Request]], [[userdocs:travelwise:documents_management:customer_confirmation|Customer Confirmation]], in [[userdocs:travelwise:getting_started:searches:regular_searches|search forms]] and in a number of [[userdocs:travelwise:reporting|reports]] depending on their status.

By default //supplier reference number// (reservation number in supplier's booking system) for the segments booked from the same supplier is identical, but can be changed manually.

Default //confirmation source// is controlled under: //Tools -> General Data -> Confirmation Source...//
{{:userdocs:travelwise:getting_started:order:conf_source.png?nolink|}}

===== Statuses Description =====

  * IQ (information query) - segment (new reservation request) is created in TravelWise.

  * OK (confirmed) – reservation is confirmed by Customer and Supplier and is ready to be invoiced.

  * OZ (obsolete) – reservation is not relevant anymore and can be deleted from the Order. Segments with this status become hidden within the Order, but can be reactivated back in case of need.

  * PQ (price quotation) – reservation is made in online booking system (farewise.dk), but not confirmed by Billetkontoret as a tour operator.

  * RQ (request) – request sent to confirm the reservation (possibility of reservation?). 

  * OP (option) - the booking is held and needs to be reconfirmed by //Travel Operator (Billetkontoret A/S)// at supplier within the given period.

  * RX (cancellation request pending) – pending a cancellation from supplier, as the customer cancelled the reservation.

  * RQ! (change request pending) - pending agency action.

  * RX! (cancellation request pending) – pending agency action.

  * UC (unable to confirm) – unable to confirm the reservation from customer (client) or supplier.

  * XX (cancel) – reservation is cancelled.