Customer Confirmation

Navigation: Order → Send Requests → Customer (F12)
Read more about related functionality: Supplier Request.

A kind of brief itinerary for a customer to confirm the booked services, dates, passengers, prices and the rest conditions before invoice issue.

Becomes generated based on Order segments: Car, Flight, Hotel, Misc, Transfer, Sightseeing.

Settings

Type

  • Include full itinerary;
  • Selected segments;
  • Show passenger name with each segment.

Action

  • Print Preview;
  • Print;
  • E-mail.

Content

  • Company details;
  • Customer remarks;
  • Lead or all passenger names;
  • Booked segments details with sell prices (if the segments are not confirmed, the price is shown in brackets);
  • Promotions info (from a contract) and cancellation conditions (from supplier).

Document Preview

Remarks

Note

Common group types are combined in the same line. Identical cancellation conditions & destination info (for offline segments only) with consequent periods get merged.