General Conditions

General Conditions (GC) is a file in .doc (.docx) or .pdf format with any additional information to be sent to a customer from the Order.
There can be only one ‘General Conditions’ document per a brand.

GC is printed/mailed from Order or Invoice via Print/E-mail Options.

Are set the same as for Itinerary, but can be changed manually.
'Attach document only with offers/confirmations' enabled in brand settings activates the document by default only for the mentioned document type.

• Open, edit and delete GC in Tools → Company Settings → Brands: General Conditions.
• Newly created brand should be saved before GC document can be loaded.
• If brand in the Order has no GC, the ‘General Conditions’ line is not going to be shown in ‘Print/E-mail’ options.

Print/Email Options

• GC is available for Offer and Invoice;
• GC is displayed only if there is a document uploaded. If the brand was changed for the Order, the Order should be reloaded before corresponding CG is going to be shown.
• Print and email options (number of copies and 'email' checkmark) are inherited from Itinerary and Individual Itinerary (TravelDoc), but these options can be changed for GC manually.
• CG preview is opened in corresponding program (Microsoft Word, Adobe Reader or any other installed pdf readers) when its icon is launched.
• If there is no program to open GC, the message 'There is no associated program for this file. Try to pick it manually in next window' occurs → the proper program can be chosen from the opened list.
• CG is opened before printing and then it is closed automatically (this is relevant for Abode Reader and Microsoft Word, Foxit PDF Reader does not open the file in such a case).