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userdocs:travelwise:remarks_system:queue_management [2013/06/19 08:41] 127.0.0.1 external edit |
userdocs:travelwise:remarks_system:queue_management [2015/12/20 23:47] (current) dokuwiki_sync |
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| ====== Queue Management ====== | ====== Queue Management ====== | ||
| + | **Navigation:** //Tools -> Queue Management ('Ctrl' + 'Q')// or //Quick Launch Panel -> Queue Management// | ||
| + | |||
| + | ===== Purpose ===== | ||
| + | To keep a kind of scheduler of actions to be done within a certain period by the defined range of staff (Queue) or exact person (Personal Queue and //'Assigned To'// field). | ||
| + | Gives automated control and ability to take your colleague's tasks in case of need. | ||
| + | |||
| + | Collects all not closed remarks (=actions) assigned to user or queues to which the user belongs. | ||
| + | |||
| + | ===== Tabs ===== | ||
| + | Each tab grids contain info about the remark: | ||
| + | * Type; | ||
| + | * Queue; | ||
| + | * Action Date; | ||
| + | * Departure Date; | ||
| + | * Airline; | ||
| + | * Destination; | ||
| + | * Segments; | ||
| + | * Order No; | ||
| + | * Invoice No; | ||
| + | * Customer; | ||
| + | * Lead Passenger; | ||
| + | * Name (remark title); | ||
| + | * Description; | ||
| + | * Deposit/Liability Amount; | ||
| + | * Confirmed; | ||
| + | * Assigned To; | ||
| + | * Brand; | ||
| + | * Created (date); | ||
| + | * Created By; | ||
| + | * Modified (date); | ||
| + | * Modified By. | ||
| + | |||
| + | Data from grids can be exported to //MS Excel//. | ||
| + | |||
| + | ==== 1. My Actions ==== | ||
| + | {{:userdocs:travelwise:remarks_system:rq_1.png?nolink|}} | ||
| + | |||
| + | ==== 2. Simple Search ==== | ||
| + | {{:userdocs:travelwise:remarks_system:rq_2.png?nolink|}} | ||
| + | |||
| + | ==== 3. Advanced Search ==== | ||
| + | {{:userdocs:travelwise:remarks_system:rq_3.png?nolink|}} | ||
