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userdocs:travelwise:remarks_system:queue_management [2014/04/14 20:24] dokuwiki_sync |
userdocs:travelwise:remarks_system:queue_management [2015/12/20 23:47] (current) dokuwiki_sync |
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===== Purpose ===== | ===== Purpose ===== | ||
- | To keep a kind of scheduler of actions to be done within a certain period by the defined range of staff. | + | To keep a kind of scheduler of actions to be done within a certain period by the defined range of staff (Queue) or exact person (Personal Queue and //'Assigned To'// field). |
Gives automated control and ability to take your colleague's tasks in case of need. | Gives automated control and ability to take your colleague's tasks in case of need. | ||
Collects all not closed remarks (=actions) assigned to user or queues to which the user belongs. | Collects all not closed remarks (=actions) assigned to user or queues to which the user belongs. | ||
- | ===== Options ===== | + | ===== Tabs ===== |
+ | Each tab grids contain info about the remark: | ||
+ | * Type; | ||
+ | * Queue; | ||
+ | * Action Date; | ||
+ | * Departure Date; | ||
+ | * Airline; | ||
+ | * Destination; | ||
+ | * Segments; | ||
+ | * Order No; | ||
+ | * Invoice No; | ||
+ | * Customer; | ||
+ | * Lead Passenger; | ||
+ | * Name (remark title); | ||
+ | * Description; | ||
+ | * Deposit/Liability Amount; | ||
+ | * Confirmed; | ||
+ | * Assigned To; | ||
+ | * Brand; | ||
+ | * Created (date); | ||
+ | * Created By; | ||
+ | * Modified (date); | ||
+ | * Modified By. | ||
+ | |||
+ | Data from grids can be exported to //MS Excel//. | ||
==== 1. My Actions ==== | ==== 1. My Actions ==== | ||
- | {{:userdocs:travelwise:remarks_system:my_actions.png?nolink|}} | + | {{:userdocs:travelwise:remarks_system:rq_1.png?nolink|}} |
==== 2. Simple Search ==== | ==== 2. Simple Search ==== | ||
- | {{:userdocs:travelwise:remarks_system:simple_search.png?nolink|}} | + | {{:userdocs:travelwise:remarks_system:rq_2.png?nolink|}} |
==== 3. Advanced Search ==== | ==== 3. Advanced Search ==== | ||
- | {{:userdocs:travelwise:remarks_system:advanced_search.png?nolink|}} | + | {{:userdocs:travelwise:remarks_system:rq_3.png?nolink|}} |