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Issue Queue

Navigation: Reports → Booked Segments → Issue Queue

Workflow

When the booking is approved by a client, all segments are created and confirmed ('OK' status is set), it can be sent to an Issue Queue (by pressing 'Ctrl+I' in the Order in Travelwise.net or by pushing 'Issue' icon in www.farewise.dk).
Then a person in charge for the travel documents issue generates in Travelwise.net vouchers, e-tickets, invoices, itineraries, etc., sends it to the customer and deletes the Order from the queue as a processed and completed.

Selection Criteria

All Orders sent in the queue manually (see above).

Data Output

Data is exported in grid.

  • Order No;
  • Added in Queue by;
  • Requested issued on;
  • Arrival;
  • Customer;
  • Ready (becomes set automatically when all non-flight segments inside the Order have got 'Ready to issue' checkbox checked in its grid lines in the 'Segments' tab);
  • Ready by;
  • Leader passenger.

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