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userdocs:travelwise:getting_started:glossary [2013/09/03 02:56]
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userdocs:travelwise:getting_started:glossary [2014/02/03 19:42] (current)
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   * manual segment (booked based on the rates inserted manually in a certain segment while booking).   * manual segment (booked based on the rates inserted manually in a certain segment while booking).
  
 +
 +====== Segment Status ======
 +Each booked service (//​segment//​) in Application'​ Order has got a special //status// assigned depending on the step of its processing. ​
 +  * IQ (information query) - segment is created, but nothing has been sent to supplier yet. 
 +  * PQ (price quotation) – reservation is made in online booking system (farewise.dk),​ but not confirmed by Billetkontoret as a tour operator.
 +  * RQ! (change request pending) – Change request has not yet been sent to supplier. Is automatically changed to RQ when it is sent.
 +  * RQ (request) – request sent to Supplier. IQ automatically changes to RQ, when booking is sent.
 +  * OK (confirmed) – reservation is confirmed by supplier. ​
 +  * UC (unable to confirm) – reservation is NOT confirmed by supplier. RQ can result in an OK or an UC. Logically it can also result in a WL (waitlisted).
 +  * RX! (cancellation request pending) – request for cancellation has not yet been sent. Is automatically changed to RX when sent.
 +  * RX (cancellation request pending) – pending a cancellation from Supplier, as the Customer cancelled the reservation.
 +  * XX (cancel) – reservation is cancelled. Confirmation of cancellation has been received from supplier. Caption should be XX (Cancelled).
 +  * OZ (obsolete) – reservation is not relevant anymore and can be deleted from the Order. Segments with this status become hidden within the Order, but can be reactivated back in case of need.
  
 ====== Service ====== ====== Service ======