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userdocs:travelwise:getting_started:glossary [2013/09/03 02:56] dokuwiki_sync |
userdocs:travelwise:getting_started:glossary [2014/02/03 19:42] (current) dokuwiki_sync |
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| * manual segment (booked based on the rates inserted manually in a certain segment while booking). | * manual segment (booked based on the rates inserted manually in a certain segment while booking). | ||
| + | |||
| + | ====== Segment Status ====== | ||
| + | Each booked service (//segment//) in Application' Order has got a special //status// assigned depending on the step of its processing. | ||
| + | * IQ (information query) - segment is created, but nothing has been sent to supplier yet. | ||
| + | * PQ (price quotation) – reservation is made in online booking system (farewise.dk), but not confirmed by Billetkontoret as a tour operator. | ||
| + | * RQ! (change request pending) – Change request has not yet been sent to supplier. Is automatically changed to RQ when it is sent. | ||
| + | * RQ (request) – request sent to Supplier. IQ automatically changes to RQ, when booking is sent. | ||
| + | * OK (confirmed) – reservation is confirmed by supplier. | ||
| + | * UC (unable to confirm) – reservation is NOT confirmed by supplier. RQ can result in an OK or an UC. Logically it can also result in a WL (waitlisted). | ||
| + | * RX! (cancellation request pending) – request for cancellation has not yet been sent. Is automatically changed to RX when sent. | ||
| + | * RX (cancellation request pending) – pending a cancellation from Supplier, as the Customer cancelled the reservation. | ||
| + | * XX (cancel) – reservation is cancelled. Confirmation of cancellation has been received from supplier. Caption should be XX (Cancelled). | ||
| + | * OZ (obsolete) – reservation is not relevant anymore and can be deleted from the Order. Segments with this status become hidden within the Order, but can be reactivated back in case of need. | ||
| ====== Service ====== | ====== Service ====== | ||
