Segment Status

Segment status is used to control the booked segments and track its maintainance.
It is set by pushing button Status (F3) in 'Segments' tab of the Order.

Status and Confirmation information (Supplier reference number, Date, Source) can be changed by the form.

IQ (information query) - segment (new reservation request) is created in TravelWise.

OK (confirmed) – reservation is confirmed by Customer and Supplier and is ready to be invoiced.

OZ (obsolete) – reservation is not relevant anymore and can be deleted from the Order. Segments with this status become hidden within the Order, but can be reactivated back in case of need.

PQ (price quotation) – reservation is made in online booking system (farewise.dk), but not confirmed by Billetkontoret as a tour operator.

RQ (request) – request sent to confirm the reservation (possibility of reservation?).

RX (cancellation request pending) – pending a cancellation from supplier, as the customer cancelled the reservation.

RQ! (change request pending) - pending agency action.

RX! (cancellation request pending) – pending agency action.

UC (unable to confirm) – unable to confirm the reservation from customer (client) or supplier.

XX (cancel) – reservation is cancelled.